Allied Solutions Insurance Application Data File Analyst Supervisor in Carmel, Indiana

Insurance Application Data File Analyst Supervisor, Carmel, IN

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Company Description

Allied Solutions is one of the largest providers of insurance, lending, and marketing products to financial institutions in the country. It is our goal to work with our clients every step of the way, utilizing technology-based solutions that are customized to fit their needs. With more than 4,000 clients nationwide and offices in more than 14 states, we have grown progressively and we've recently exceeded 1,000 employees. If you're a person who thrives in a fast-paced, team-based, diverse environment and you enjoy helping others through personalized service, Allied Solutions could be the perfect fit!

Job Description

This position leads the System Support and Development Analyst (SSDA) and ensures all policy and procedures are done in a timely manner to execute the processing of all extract processes. You will also supervise at least 10 employees, including mentoring and counseling, when necessary. In addition, this position assists the manager with benchmarking, mentoring other supervisors, and other departments.

Essential Functions:

  • Participate in system enhancements as requested

  • Offers solutions/suggestions to improve current systems

  • Reports any Insurance Tracking System problems

  • Leads and Participates in testing of system changes and enhancements

  • Lead on the more complex lender implementations and issues.

% of effort/time in this area.....Level I 40%.....Level II 35%.....Level III 30%

  • Maintain adequate staffing for department including hiring and termination of employees

  • Ensure adequate and proper documentation of all SSDA tasks

  • Oversees efficiency of direct reports

% of effort/time in this area…..Level I 15%.....Level II 15%.....Level III 15%

  • Prepare and deliver performance reviews

  • Maintain open communication within area of responsibility and management

  • Prepare and deliver counseling statements when necessary

  • Perform monthly audits

  • Set and maintain goals for employees

  • Create training and motivational tools and resources

  • Orient new employees to policies, facilities, etc.

  • Provides guidance to employees pertaining to performance and procedures

  • Provides ongoing feedback, guidance, and support to employees and managers

  • Works with manager to establish suitable goals, action plans, and timelines for employees

  • Holds monthly one on one sessions with direct reports

% of effort/time in this area…..Level I 40%.....Level II 45%.....Level III 50%

  • Responsible for updating People Soft for pay increases and title changes, for direct reports

  • Responsible for Time Force processing of payroll and PTO for direct reports

  • Assists manager and other departments with special projects

  • Attends seminars, Human Resource and LSPD management trainings

% of effort/time in this area…..Level I 5%.....Level II 5%.....Level III 5%

Qualifications:

Level I

  • High school diploma or GED required

  • 2 years college or 4 years’ experience in related position preferable

  • Experience with employee supervision and mentoring.

Level II(in addition to Level I)

  • Graduate of Integrity Coaching with continued practice

  • Above average knowledge and application of DiSC

  • Supervise more than 10 employees

Level III(in addition to Level I &II)

  • Ongoing use and experience of Integrity Coaching

  • Minimum of 5 years of Unitrac experience.v

Knowledge, Skills, and Abilities

  • Ability to pay strong attention to detail

  • Excellent prioritization skills

  • Outstanding skills in Microsoft Word, Excel, and PowerPoint

  • Ability to professionally present information in small group sessions

  • Ability to work independently in a fast-paced environment

  • Strong problem solving and analytical abilities

  • Ability to acknowledge and respect confidential information

  • Ability to handle employee relation issues

  • Ability to effectively evaluate employees’ performance

  • Excellent telephone, written and verbal communication

  • Understanding of department regulations and proper workflow

  • Adheres to procedures manuals

  • Ability to handle multiple tasks

  • Handles confidential information in a responsible manner

  • Effective listening and communication skills are required

  • Leads with Integrity

  • Ability to assign and organize workflow and identify ways to improve workflow

  • Ability to catch problems and resolve them

  • Ability to take action with personnel issues

  • Ability to learn quickly

  • Focused on teamwork between departments

  • Ability to remain effective under pressure

  • Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos

  • Ability to give and receive constructive criticism

  • Ability to build teamwork among staff

  • Ability to help others develop

  • Ability to adapt to organizational change

Benefits of Joining our Team

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.