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CVS Health Operations Coordinator in Carmel, Indiana

Job Description

As an Operations Coordinator you will:• Communicate directly with patient/caregiver• Communicate with centralized admissions team, local pharmacy team and nursing teams.• Document non-clinical data, including patient demographics and documentation required on admission and therapy changes.• Identify nursing level and scheduled initial Coram or subcontracted home health nursing visit.Typical work hours for this position are Monday – Friday, 9:00 AM – 6:00 PM. Occasional OT may be required per business needs as well as on call hours every four weeks. This is a full-time career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits.With Coram/CVS Health, you'll have an exciting opportunity to utilize your warehouse and customer service experience with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life!Coram/CVS Health is a Fortune 5 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart.Do you want to learn more? Check out the videos below! https://www.youtube.com/user/CoramHealthcare or https://www.youtube.com/user/CVSPharmacyVideos

Required Qualifications

• Knowledge of Microsoft Office Applications• 1-3 years of Keyboarding, Customer Service, or Prioritization experience • Ability to effectively communicate to internal and external customers, prioritize, and work independently

Preferred Qualifications

• Prior work experience in a pharmacy setting or as a Pharmacy Technician• Knowledge of EPIC• Skilled in Customer Service Coordination• Possess the ability to navigate escalated situations

Education

High School Diploma

Business Overview

At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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