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Robert Half International Customer Service Representative in CROWN POINT, Indiana

Description Customer Service Representative Openings!

OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Non-Profit industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This short-term temporary Customer Service Representative position could be for you, if you're available to work in Crown Point, Indiana.

Responsibilities

  • Field and send written business correspondence

  • Manage incoming telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion Requirements - Comfort and confidence when interacting with internal and external partners and clients/customers

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent oral and written communications skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent customer service and office administrative skills

  • Excellent problem-solving skills

  • Customer service experience desired

  • Incoming payments experience

  • Import customer service experience preferred

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • Proficient with diversified computer software and systems

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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