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TLD Sales and Service Administrator (Elkhart, IN) in Elkhart, Indiana

Sales and Service Administrator (Elkhart, IN)


ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS), and Alvest Equipment Services (AES), with consolidated sales in the range of 750 million USD. Alvest Equipment Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth in Europe, the USA, and the Middle East.


  • Medical, Dental, and Vision Insurance

  • Company Provided Short Term and Long Term Disability Insurance

  • Company Provided Life Insurance

  • Annual Profit Sharing Bonus

  • 401(K) and Roth Matching

  • Employee Assistance Program

  • Tuition Reimbursement

  • Free Safety Shoes and Safety Prescription Eyeglasses


The Sales and Service Administrator is responsible for administration processes for all sales-related functions and service-specific tasks on behalf of AES USA. They will facilitate and process all sales-related tasks, complete and approve administrative paperwork, keep accurate sales and service records, and maintain the sales database.

ESSENTIAL DUTIES AND RESPONSIBILITIES:(Other duties may be assigned and are not limited to the following)

  • Enter all contracts into CMMS (Computer-based Maintenance Management System), including rental, sales, overhaul, and maintenance contracts

  • Invoice customers using the CMMS

  • Generate shipping documents and approve freight invoices

  • Enter quotes in CMMS as necessary on behalf of Business Developers

  • Assist technicians in identifying parts and perform purchasing activities when necessary

  • Other assignments as designated by Operation Manager

QUALIFICATIONS AND EXPERIENCE:To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associate’s or Bachelor’s degree in a related field or 3+ years of experience in a related field

  • Strong communication skills (written, verbal, and interpersonal)

  • Strong organization skills

  • Advanced skill level with ERP/MRP system as it applies to order entry and invoicing

  • Advanced to expert level proficiency with Microsoft Office Suite

  • Experience in GSE is a plus

  • Basic knowledge of standard accounting practices

  • Good knowledge of global transportation processes and terminology used in business

  • Must have a valid driver’s license

  • Must have no travel restrictions

TLD provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, TLD takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. Employment decisions are based on the principles of equal opportunity and affirmative action.TLD is committed to ensuring that its online application process provides an equal employment opportunity to all candidates, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application,please contact us at Only messages sent for this purpose will be reviewed.​​​​​EEO is the Law (English)EEO is the Law (Spanish)

Department: Alvest Equipment Services

This is a non-management position

This is a full time position