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ManpowerGroup Customer Service Representative - Work from home in Evansville, Indiana

We are currently recruiting for 6 Customer Service Representatives in a work from home role. Qualified candidates will earn $15.00 an hour. Bilingual skills are a plus! If you have customer service skills, sign up at www.manpower.com, fill in your information, attach a resume and call me at 812.429.7321

Responsibilities:

  • Drive brand awareness and build consumer relationships to acquire and retain consumers, and extend the use of Enfamil products

  • Manage personal productivity, accuracy and quality to achieve personal and departmental performance goals

  • Follow through on commitments and recommend well thought out solutions for the consumers

  • Create awareness and assist in the growth of our e-commerce Home Delivery Service

  • Projects as assigned by management

Requirements:

  • Minimum of high school diploma or equivalent. Post high school education preferred

  • Designated remote work space, to create an office-like environment conducive to productivity expectations

  • High Speed Internet Service

  • Personal Computer/laptop with camera capabilities for virtual interviewing and training

  • Minimum of 2 years of working experience in a customer-oriented field

  • Experience in diversified customer contacts preferred; i.e. phone, email, chat and social media

  • Effective and efficient problem solving skills. Able to listen to understand, review, analyze, interpret and provide solutions

  • Excellent writing skills are required

  • Strong organizational, time management, interpersonal, and computer skills with attention to details

  • Must be proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work

  • Strong work ethics with good attendance record; dependable and trustworthy

  • Self-motivator; ability to work independently and take initiatives

  • Positive team player; works well with others, considers other's perspectives to provide constructive solutions

  • Capability to adjust quickly to changing priorities, guidelines and processes in a dynamic contact center environment

  • Strong desire to assist consumers with attentiveness, patience and genuine sincerity

  • Open to feedback and coaching; apply learnings for continuous improvement

  • Flexible schedule with expectation to work late schedules, Saturday schedules, and mandated overtime as required by business needs

  • Contact Center operates Mon-Fri 7a-7p and Saturday 8-4:30p CST.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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