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Eagle Care LLC Customer Care Coordinator - CUSTO17800 in Fishers, Indiana

Bring your heart to work! Caring people make the difference at American Senior Communities!We are committed to the safety and health of our team members, residents, and families we serve. As such, ASC is proud to have implemented a mandatory vaccination policy, requiring COVID-19 vaccination(s) for all employees, including contracted third-party staff, and new hires effective June 1, 2021. In accordance with our mission to compassionately serve every resident with quality care and excellence, we firmly believe that vaccinating all employees is essential for our customers safety and health. Should you have any questions regarding this, please speak with your recruiting contact directly.The Company understands and respects that a limited number of candidates may have personal reasons for not receiving the vaccine. As such, we are asking those candidates who wish to request an exemption from being required to be vaccinated, submit a request for their exemption through their Executive Director once hired.Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80 American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that well be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.Our commitment to our team members:PayActiv Have immediate access to up to 50% for your pay pre-hireMedical/Dental/Vision insurance available - Plans starting as low as $20 a weekTuition assistance and up to $500 for certificationsTelehealth options also availableNurse and CNA preceptor program Become a mentor and get paid!Grow our staff thru the O2NE program that offers fully paid LPN or RN higher education and training401kPaid Time OffGenerous Employee Referral ProgramWorkforce Chaplains: Confidential, non-denomination resource available for anyone in the ASC familyWhat will you be doing and how will you make a difference at American Senior Communities?Making a difference in the lives of the patients we serve by providing them care and compassionActing as a positive teammate to fellow employees by helping onboard new teammates.Responsible for the administration of the ASC Customer Care programServe as liaison for all new residents to the community ensuring and maintaining quality customer experience.RequirementsBachelors degree preferred; or 3 years equivalent experience in lieu of degree.Working knowledge of admissions process, customer services skills and sales techniques.Customer Service focused andthe ability to demonstrate the core values listed above is a must!We are Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran and other protected categories.Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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