Randstad Collections in Fort Wayne, Indiana

Collections

job details:

  • location:Fort Wayne, IN

  • salary:$13 per hour

  • date posted:Thursday, January 10, 2019

  • experience:Entry Level

  • job type:Temporary

  • reference:S_720564

  • questions:angela.keeler@randstadusa.com770/303-6674

job description

Collections

Position is with a global insurance company. Position is responsible for Collection of past due accounts via phone, e-mail and written correspondence. Responsibilities also include reconciliation of policies and accounts as necessary and communication with both internal and external customers.

Responsibilities:

? Analyze and coordinate Collection portfolio to meet Collection and Cancellation guidelines. Provide expertise by reviewing, researching, and resolving accounts to bring final resolution

? Continually seek to improve relationships with Business Units customers and also to improve processes

? Analyze Business Units needs as well as coordinate and communicate respectively

? Recurrent reviews of portfolio performance with management and correspond with corporate accounting as necessary on bad-debt reserves.

? Anticipate workflow issues and volume increases/decreases and keeps management advised.

Working hours: 8:00 AM - 5:00 PM

Skills:

--Highly developed communication skills, interpersonal, and customer service skills

--Ability to work independently and meet deadlines

--Strong organizational skills

--Ability to also work well in a team environment and to contribute to an enthusiastic, positive work environment

--Demonstrate excellent negotiation skills. Negotiate and administer exceptions for special payment plans for accounts in default.

--Demonstrate decision making skills and initiative to work independently

--Demonstrate analytical and problem solving skills

Education:

High School

Experience:

Entry Level

Qualifications:

--Ability to also work well in a team environment and to contribute to an enthusiastic, positive work environment

--Demonstrate excellent negotiation skills. Negotiate and administer exceptions for special payment plans for accounts in default.

--Demonstrate decision making skills and initiative to work independently

--Demonstrate analytical and problem solving skills

Candidates will start as soon as screenings clear.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.