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Kaman Distribution Collections Manager in Ft. Wayne, Indiana

As one of the leaders at our Ft. Wayne Processing Center, the Collections Manager will be responsible for the collection and resolution of all Kaman Distribution Group (KDG) customer account balances to ensure targeted collection goals and objectives. You will also prepare weekly and monthly reporting packages while managing and coordinating the workflow of the collection staff of our Kaman Automation and Kaman Industrial Technologies teams.

  • Generates, review and evaluates reports for collection accounts and delinquencies.

  • Utilizes set policies and procedures given by the organization to prepare and monitor all financial, fiscal documentation, statistical and analytical collection reporting.

  • Responsible for assigning collectors their work schedules and ensure they are follow.

  • Accountable for proper training and full knowledge of the portfolio and audit procedures for his/her business unit of collectors.

  • Evaluate collectors on a monthly basis for performance and collection issues. Tracking and activity monitoring of client portfolios for their business unit.

  • Knowledge of contract billing processes, EDI transactions

  • Manage payment plans for accounts that have defaulted and/or are in collections.

  • Motivating collection staff and maintain a positive work environment.

  • Effective decision-making skills, coaching and mentoring.

  • Develop and publish reports and dashboards on quality of accounts receivable (past due, DSO, etc.) and cash posting activities. Provide ad-hoc reports to management regarding status of accounts.

  • Create action plans for success at both and account and national/regional level to achieve targets in past dues reduction.

  • Executes on new collection initiatives to fix a targeted problem with the AR process.

  • Work with outside collection agents on assigned corporate collection clients.

  • Maintain stable performance under pressure or opposition and handles stress in a manner that is acceptable to others and the organization.

  • Additional special projects and other duties as assigned.

  • Diversified to work in various ERP software systems.

Education and Experience

  • Degree: Bachelors Preferred in Accounting, Finance or Business Administration

  • 7 years or more in Collections and Management

  • Collections, Management, cash app experience. Great Plains is a plus

Knowledge Skills and Abilities

  • Ability of analyze complex data and reports

  • Proficient with Microsoft Office applications with solid excel skills (Pivot Tables is a must)

  • Ability to manage multiple priorities

  • Build strong relationships with internal and external stakeholders.

  • Excellent communication skill and solid process improvement competency

  • Knowledge of cash application

  • Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.

  • Occasional travel

Our comprehensive compensation package and benefit program includes:

  • Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts

  • Company matching 401(k) with a great vesting schedule

  • Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time

  • 100% tax-free tuition reimbursement

Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI

Job ID: 2021-5945

Street: 213 West Wayne Street