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Robert Half International Customer Service Representative in HOBART, Indiana

Description

You might be interested in this Customer Service Representative position via OfficeTeam, if you like the idea of working in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. This is a third shift position from 11pm - 7am from Wednesday to Sunday. This Customer Service Representative job is long-term temporary-to-full-time, and located in Hobart, Indiana.

What you get to do every single day

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Organize and route incoming telephone calls

  • Field and send out send written business correspondence

  • Deliver outstanding, friendly customer service in a timely fashion

    Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Expertise in Paging System

  • Comprehensive knowledge of Answering Inbound Calls

  • Strong familiarity with Assist Customers

  • Excellent verbal and written communication skills

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Customer service and office administrative skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Experience performing extensive research to resolve complex customer inquiries

  • Enthusiastic attitude and an engaging businesslike approach

  • Critical thinking, problem solving, ability to work independently

  • Basic knowledge in computer software programs and office equipment

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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