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Robert Half International Customer Service Representative in Indianapolis, Indiana

Description

Growing Company Seeks Customer Service Representative!

Further your skills as a Customer Service Representative in the expanding Wholesale Distribution - Non-Durable industry through this exciting opportunity at OfficeTeam. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This long-term temporary Customer Service Representative position in Indianapolis, Indiana could be perfect for you!

Responsibilities

  • Field and send out send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

Requirements

  • Call Center Customer Service experience

  • Experience with customer service

  • Adeptness in Resolve Customer Service

  • Proficiency in MS Outlook

  • Email experience preferred

  • Order entry experience

  • Advanced Microsoft Office skills

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Enthusiastic attitude and an engaging businesslike approach

  • Strong customer service and office administrative skills

  • Strong problem-solving skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Excellent communication and organizational skills

  • Experience performing extensive research to resolve complex customer inquiries

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.30 - $15.40 / Hourly

Location: Indianapolis, IN

Date Posted: September 25, 2020

Employment Type: Temporary

Job Reference: 01430-0011507907

Staffing Area: Office u0026 Administrative

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