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Aerotek Customer Service Representative in Indianapolis, Indiana


-Accountable for scheduling appointments

-Follows and reinforces all policies for case scheduling

-Communicates information for each scheduled appointment

-Accountable for auditing and/or completing electronic documentation of patient and case information in a timely manner

-Works under pressure to meet deadlines while maintaining a high degree of quality

-Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis

Additional Skills & Qualifications:

Must Haves:

  • 2+ years of recent call center experience

  • Adaptable (for example; open to working different departments which they could be asked to do in some situations)

  • Attention to detail with data entry

  • Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis

  • Ability to think quickly and react professionally

  • Empathy skills

Nice to Have:

  • Bachelor's Degree

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.