ICF Consulting Group, Inc. Jr. Account Manager- Energy Efficiency - North Mississippi location in Indianapolis, Indiana
Jr. Account Manager, Energy EfficiencyLocation: North Mississippi Remote (Southaven, Hernando, Horn Lake)
Job DescriptionTo support our growth, we are currently seeking a Jr. Account Manager to join our energy efficiency implementation team located in Northern Mississippi. The selected candidate will provide training and technical assistance to trade allies on energy efficiency codes, rebate requirements, and emerging building technologies. Work closely with the client and ICF team members to review QA/QC findings, audit applications, implement solutions, and drives continuous improvement and best practices in quality processes. Work closely with internal cross functional partners to ensure ICF program solutions are sound and meet client expectations. This is an excellent opportunity to join an international company at an entry level position and get on-the-job training for a long term career in energy efficiency.
Manages and implements the field and internal verification process for Utility DSM programs including the selection and review of assignments, tracks performance against metric, and ensures all necessary forms and materials are completed
Regularly reviews program QC findings. Based on the findings leverages best practices and continuous improvement to implement long term solutions in partnership with the client and ICF Program Managers
Generates reports to audit, monitor and measure performance and relevant metrics
Occasionally process utility applications to maintain familiarity and skill level required to train support staff
Conducts internal and external trainings to include; webinars, tutorials and conference calls on relevant business processes and standards
Manages the process of regularly reviewing and updating critical program documentation. Documentation to include field verification guides and forms, processing manuals, and policy and procedure manuals. Regularly includes updated industry trends and insights into manuals and procedure manuals to ensure program materials are most relevant
Works as part of a cross functional team including operations, IT, Marketing, and Customer Service/Processing
Leads training for program management and internal business partners when processes, manuals, or systems are updated
Conduct scheduled and unscheduled review of processing/ application process to see where improvements can be made on flaws, cycle times, processing errors, and other key metrics
Travel may vary from 25% to 50% of the time, primarily regionally but with periodic overnight trips
BA/BS degree or equivalent experience with demonstrated progression
Must be physically able to climb ladders, lift 20 pounds, and perform attic and crawl space inspections
1+ years’ experience with MS Office Applications (Word, PowerPoint, Outlook, Excel)
Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
Knowledge of lighting and HVAC equipment
Experience in the building trades, particularly electrical or HVAC, helpful
Knowledge of energy efficient building design
LEED, BPI or HERS a plus.
Strong outreach, organizational, educational, and self-motivation
Demonstrated ability to provide project leadership and meet client goals
Excellent verbal, interpersonal and written communication skills
Strong analytical, problem-solving and decision-making capabilities
Team player with the ability to work in a fast-paced environment
Sound business ethics, including the protection of proprietary and confidential information
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
Ability to work with all levels of internal staff, as well as outside clients and vendors
Ability to be flexible and handle multiple priorities
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Mississippi Remote Office (MS99)Need help? We're here:ICFCareerCenter@icf.com
ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
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