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Old Dominion Freight Line, Inc. Operations Clerk Nights in Indianapolis, Indiana

Job Description (External Posting)

Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.


  • Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments

  • Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness

  • Prepare a variety of documents and reports using AS400 and SAP

  • Scan documents such as Bill of Ladings and Delivery Receipts into our system

  • Close city pickups to the dock and generate manifests for the dockworkers

  • Assist supervisors with assigning drivers to routes and processing drivers’ paperwork

  • Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents

  • Provide exceptional customer service to internal and external customers


  • High School Degree or equivalent preferred.

  • 1 year of office and/or operations experience, preferably in the transportation industry

  • Experience in using handheld computers/scanners preferred

  • Experience with AS400 and SAP preferred

  • Excellent verbal and written communication skills

  • Detail oriented

  • Proficient in Microsoft applications, such as Outlook, Word and Excel

Join the OD Family Today!

As a Full Time member of our Family, you are eligible to receive:

  • Health, Dental & Vision Benefits

  • Short Term & Long Term Disability

  • Flex Spending Accounts

  • 401(k) Retirement Plan

  • Wellness Program

  • Employee Credit Union, Vacation & Holiday

  • “Birthday Holiday” who doesn’t love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Requisition Post Information* : Posted Date 1 month ago (12/18/2020 8:02 AM)

Requisition ID 2020-15433

# of Openings 2

Job Locations US-IN-Indianapolis

Category (Portal Searching) Administrative/Clerical