

Job Information
Randstad Remote Customer Service Representative in Indianapolis, Indiana
Remote Customer Service Representative
job details:
location:Indianapolis, IN
salary:$16 per hour
date posted:Wednesday, April 7, 2021
experience:Entry Level
job type:Temp to Perm
industry:Medical doctor's office
reference:AB_3614795
questions:leanne.jackson@randstadusa.com602-200-3916
job description
Remote Customer Service Representative
Are you looking for a new opportunity? Do you have the ability to assist others and provide excellent customer service? Are you interested in working for a leader in the healthcare industry? Our client, located in Indianapolis, IN is currently hiring for Remote Customer Service Rep's! Role will start remote, due to the pandemic, but must be local, as they will report into an office at a later date
Responsibilities
Answer inbound calls from members regarding their benefits
Research information regarding deductibles, claim status, providers etc
Provide excellent customer service and demonstrate a passion for helping others
Ability to deal with sensitive information
Skills
Active Listening
Adapting to Change
CRM
Telephone Etiquette
Interpersonal Sensitivity
Call Center Support
Empathy
Education
- High School (required)
Qualifications
Years of experience: 2 years
Experience level:Entry Level
Shift: First
Working hours: 8 AM - 8 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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