CLEAResult Senior Program Manager in Indianapolis, Indiana
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Job Description Summary
The Senior Program Manager directs all phases of client programs, from inception through completion. Responsible for the cost, implementation and performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of business plans, work statements and specifications, operating budgets and financial terms/conditions of contract.
Develops new business or expands the service line with multiple clients. Analyzes problem/opportunity areas of assigned programs and evaluates options. Evaluates performance and makes recommendations on marketing actions. Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.
Determines the profitability and viability of new products or program enhancements. Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle. Directs the work of employees assigned to the program from technical, marketing, operations, analytics, and administrative areas.
• Manage one large program (typically $5-10m annual revenue without incentives) or a large portfolio of
smaller client contracts
• Contributes to or leads contract creation and executes contracts for compliance and client satisfaction
• Direct and coordinate multi-function teams typically consisting of 10-30 people
• Direct people management, including other program managers, with span of control for 2-5 people, plus contractors (ACWs)
• Programs are often strategic and / or have high complexity and risk (either new programs, new clients or
complex client relationships)
• Leads process & tool improvement
Relevant work experience plus
8+ years project management
5+ years people management
Bachelor’s degree, MS or MBA preferred
Additional Job Description
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.
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