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Coyne Veterinary Services, LTD Veterinary Practice Manager in Saint John, Indiana

Coyne Veterinary Center-St. John seeks an experienced Hospital Manager!

The hospital manager’s role is to maximize the productivity, profitability and growth of the practice. Applicants should have both veterinary business experience and enthusiasm for providing high levels of customer service.

Job Description Overview:

  • Oversee client care and ensure client loyalty by demonstrating and training exceptional client service

  • Operational oversight of our hospital, including leadership of the team of technicians, kennel team, grooming dept, and receptionists

  • Financial oversight and business development of the practice including managing budget and key performance indicators

  • Overall responsibility for all personnel functions including recruiting, training/development, issue resolution and oversight of the performance reviews for all staff

  • Involvement in all marketing and community outreach functions

  • Oversight of facility, inventory and equipment maintenance

Desired Skills & Experience

  • Strong client service philosophy and experience in customer service, preferably in a front desk/receptionist role

  • 2 years or more managing people and business operations in the veterinary field

  • Excellent interpersonal, communication, conflict resolution, and presentation skills

  • Strong problem-solving skills and a proven ability to get things done in a timely and efficient manner

  • Grasp of and daily management of revenues, inventory and payroll

Benefits:

  • Medical, Vision, Dental, and Life insurance offered

  • 401k offered after 1 year of employment with 3% employer match

  • PTO and sick pay offered and increases with longevity of employment

  • Uniform allowance

  • Great pet care discount!

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