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Cigna Maintenance Senior Supervisor - Express Scripts in Whitestown, Indiana

Help us architect our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have problem-solving or strategy experience? If so, prepare to innovate, create, and inspire. The Automation Engineering Senior Supervisor will have overall responsibility for the maintenance and reliability of the pharmacy automation equipment. This position will oversee a multi-craft team to deploy root cause analysis and problem-solving methods to troubleshoot and resolve automated equipment issues and determine preventative measures. This position will work closely with the Senior Manager and the site operations team. This position will also engage the site and corporate cross-functional teams as required for problem resolution or continuous improvement initiatives.

About Cigna

Cigna is a global health service company dedicated to helping the people we serve improve their health, well-being, and peace of mind. But we don’t just care about your well –being, we care about your career health too. That’s why when you work with us, you can count on a different kind of career – you’ll make a difference, learn a ton, and share in changing the way people think about healthcare.


  • Monitor equipment performance software and or applications to minimize downtime and maximize patient service.

  • Monitor and engage the team to improve Mean Time between Failure (MTBF) and Mean Time to Repair (MTTR).

  • Act as the first level of Management Response.

  • Build strong teams through continuous training/development for the team. Evaluate team and individual performance. Work with the AP EMT and 4th shift leads to schedule training for team

  • Conduct one on one meetings with direct reports and provide feedback for end of year reviews.

  • Collect, analyze, and issue corrective actions as needed for routine daily, weekly, monthly, quarterly, and annual operating reports.

  • Oversee and engage in continuous improvement initiatives.

  • Schedule PM and CM work through Maximo – CMMS system

  • Work side by side with EMTs as needed to complete the project and corrective maintenance tasks.


  • High School Diploma or GED equivalent required; Bachelor’s degree preferred

  • 2-5 years of relevant working experience

  • Experience leading within an industrial maintenance or reliability team.

  • Computer knowledge including MS Office application

  • Demonstrated ability to lead a workgroup or project team

  • Results-oriented coupled with the ability to balance multiple projects and initiatives simultaneously

  • Demonstrated ability to adapt to changing processes, responsibilities, work environments as well as making independent decisions quickly.

  • Well-developed communication skills (written, verbal and presentation) and ability to work effectively with all levels of employees and leadership

  • Effective motivator and self-starter

  • Excellent planning and organizational skills

  • Must be able to adjust schedule to ensure face-to-face interaction with all 3 shifts on a rotational basis or as needed based on any observed gaps

  • Willing to travel up to 10%

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.